Simple, Stress-Free Returns
We want you to love your home. If a product isn’t the right fit for your nook, you have 30 days to return it. No questions asked, just simple steps.
Verified Cozy Comfort
Every item is hand-inspected by our team. We personally test every fabric to ensure it meets our cozy standards before reaching your doorstep.
Always Here For You
We are here for you whenever inspiration strikes. Reach out anytime through our webchat or email, and our team will ensure you’re taken care of.
Frequently Asked Questions
Yes, we offer a 30-day return policy. The item must be unused, in its original packaging, and in the same condition that you received it.
If you wish to start a return, please contact us at info@thosecozynights.com.
Yes, our products, including lamps and plush items, meet European safety standards and carry the CE certification.
⏱ Order Processing
Orders are processed within 1–4 business days (Monday–Friday, excluding public holidays). For each order, we perform a quality check to ensure the highest standards. You will receive a confirmation email with tracking details once your order has been dispatched.
📦 Shipping Rates
We occasionally hold local stock in the Czech Republic, which means orders shipped domestically may arrive in just 1–2 business days.
Australia — Standard · 4–10 business days
EU — Standard · 6–14 business days
USA — Standard · 4–12 business days
Once your order is dispatched, we will provide you with tracking information so you can follow your package every step of the way until it reaches your door.
We currently operate as an online store only, which allows us to bring our cozy collection directly to your door. All our products are showcased in detail on our website with high-quality photos and descriptions.