Frequently Asked Questions
Do you have a showroom or retail store?
We currently operate as an online store only, which allows us to bring our cozy collection directly to your door. All our products are showcased in detail on our website with high-quality photos and descriptions.
What is the return policy?
Yes, we offer a 30-day return policy. The item must be unused, in its original packaging, and in the same condition that you received it.
If you wish to start a return, please contact us at info@thosecozynights.com.
Are your products certified?
Yes, our products, including lamps and plush items, meet European safety standards and carry the CE certification.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Where are your products manufactured?
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
How much does shipping cost?
Shipping costs may vary by country.
The final price will be displayed at checkout.
We offer free shipping on all orders over €50.
For more information, please contact us at info@thosecozynights.com.